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STORE POLICY

CUSTOMER CARE

At Pawrfect, we are committed to providing exceptional customer care. Our knowledgeable team is always ready to assist you in finding the best products and services for your pet dogs and pet cats. We value your feedback and are dedicated to addressing any questions or concerns promptly. Your satisfaction is our priority, and we strive to create a welcoming environment where every pet owner feels supported in their journey to provide the best for their pets.

PRIVACY & SAFETY

At Pawrfect, your privacy and safety are of utmost importance to us. We adhere to strict protocols to ensure that your personal information is protected. We only collect data necessary for processing your orders and providing a personalized shopping experience. Our website employs secure technologies to safeguard your information during transactions. Additionally, our store follows all health and safety guidelines to ensure a safe shopping environment for you and your pets. Rest assured, when you shop with us, you're making a Pawrfect choice for both your safety and your pet's well-being.

PAYMENT METHODS

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Offline Payments

FAQ

1. What types of pet food do you offer? We offer premium dog food, cat food, and raw food diets to meet the specific nutritional needs of your pets. 2. Do you provide raw food diets for dogs? Yes, we offer a variety of raw dog foods that are rich in nutrients and suitable for a natural diet. 3. What brands of premium pet food do you sell? We stock premium dog and cat food from trusted brands known for their high-quality ingredients. 4. Can I find pet accessories and supplies on your website? Yes, we offer a wide range of pet essentials, including accessories, grooming supplies, and more. 5. Do you offer dog grooming services? Yes, we provide professional dog grooming services to keep your pets looking their best. 6. Is there a special diet for puppies? Absolutely! We have specially formulated food for pups that ensures their proper growth and development. 7. How do I choose the right food for my pet? We recommend selecting food based on your pet’s age, breed, and specific dietary needs. Our team is happy to assist. 8. Do you sell pet food for specific health conditions? Yes, we offer food options designed to support pets with allergies, weight management, and other health concerns. 9. Are your products available for home delivery? Yes, we offer convenient home delivery services across Nepal for all pet food and accessories. 10. How can I place an order for pet food? You can easily place an order through our website or contact us directly for personalized assistance.

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